[Full body view of man miniaturised and sitting on a fast foods sauce container on a table with food items, hamburger, salt shaker.]
I was working in this job and I had about two years experience working for a similar employer.
[Head and shoulders view of man in interview] When I took the job the owner told me that there were no penalty rates for working on the weekends. The reason was that the weekends are quieter than the weekdays, therefore you’re required to work less and therefore there was no need to be paid more. When I accepted the job, I didn’t know any better and I took the job believing this to be true.
[Close up view of man in interview] In this job I basically had to run the place. There was no one I could really call upon in a time of need. Before, I’d always worked with at least one other staff member whereas every shift here was solo. I was assigned [looking down] two weekly shifts; Tuesday evening from 4:00pm ‘til 10:00pm and [full body view] Saturday mornings 6:00am ‘til 2:00pm.
On Tuesday evenings I had to close up and Saturday mornings, open up. Closing and getting away on time was less of an issue because I could start to close up at around 9:15, giving me 45 minutes to start to get everything ready for the opening shift the next morning.
[Head and shoulders view of man in interview] The morning shifts were more difficult. My boss insisted that we open up at 6:00am with everything fully functioning. To do this I had to arrive at 5:00am. Well there was a lot to do in the morning and I needed the full hour to complete them all.
[Close up shift of man in interview] I worked this shift for about four months and I was never paid for the hour I worked before opening. When I asked why this was I was accused of being inefficient.
[Head and shoulders view of man in interview] So not only was I getting no weekend penalty rates, I was also denied an hour’s pay every week.
[Close up shift of man in interview] The other thing that bothered me was working alone, particularly at night. Some interesting characters would come in [chuckles]. There were times when I had to deny them service because it was closing time and these were always the most nerve-wracking shifts. I wasn’t provided with any training or support to deal with difficult situations like this. [shakes head] I kept on at the job for several months feeling like I was being ripped off and [full body view] treated unfairly, but not really knowing what I was entitled to or where to go to get information. It would have been good to know where I stood when it came to my pay and conditions, and my safety at work.
[Text: Concerned about your pay and conditions? Are you unsure of where to get help? Find out where you stand youngworkertoolkit.youth.gov.au. Australian Government Department of Education, Employment and Workplace Relations.]